ITINERARY
KEMET TOURS AND ITS SUPPLIERS WORK HARD IN ORDERTO IMPROVE EACH ITINERARY AND ALL FEATURES.
IF IMPROVEMENTS CAN BE MADE OR UNFORESEEN CONDITIONS BEYOND OUR CONTROL DEEM CHANGED NECESSARY, WE RESERVE THE RIGHT TO VARY ITINERARIES AND SUBSTITUTE HOTELS AND CRUISE SHIPS.
TOUR PRICE

INCLUDES : ONLY ITEMS SPECIFICALLY STATED AND MENTIONED IN OUR PROGRAMS.

EXCLUDE :
1. ANY KIND OF INSURANCE
2. ALL ITEMS OF A PERSONAL NATURE SUCH AS TIPPING DRIVERS,GUIDE…ETC.
3. DOMESTIC AIRFARES ( UNLESS REQUESTED BY GUEST )
4. INTERNATIONAL AIRFARES ( UNLESS REQUESTED BY GUEST )
5. DEPARTURE TAX (IF ANY)
6. ENTRY VISA ( UNLESS REQUESTED BY GUEST )
7. ANY INCREASE IN ENTRANCE FEES, TAXES OR ANY NEW TAXATION WHICH MIGHT BE
IMPLEMENTED BY THE GOVERNMENT LATER ON.

8. ANY BANK TRANSFER CHARGES

PAYMENT POLICY

1- DEPOSIT

50% DEPOSIT BY BANK TRANSFER.

Our Company Bank Account:

*Bank name:  National Bank Of Egypt

* Bank Add:  El-Zarqa Branch / Corneish El Nil, El Zarqa, Damietta, Egypt

* Beneficiary Name:  AHMED MOHAMED MOHAMED ABD ELSALAM BADAWY

Beneficiary add : Zarqa, Damietta, Egypt

* Account No:  4110000036000339389

* Swift code: NBEGEGCX411

NO CREDIT CARD PAYMENT FOR TOUR DEPOSIT.

2- TOUR BALANCE.

COMPLETE PAYMENT MUST BE RECEIVED UPON ARRIVAL IN CASH

CANCELLATION

THE RIGHT TO A REFUND IF A PARTICIPANT CHANGES PLANS IS LIMITED.
YOUR CANCELLATION NOTICE MUST BE IN WRITING TO KEMET TOURS IN Cairo, AND REFUND, IF ANY, WILL BE PROCESSED SUBJECT TO THE FOLLOWING CANCELLATION FEES.

CANCELLATION FEES

FOR ALL ARRIVALS (EXCEPT PREMIUM PERIODS), IF CANCELED (PRIOR TO DEPARTURE) :
THE CANCELLATION FEES WILL BE (IN $US DOLLARS) :

90 OR MORE Days 90-46 Days 45-31 Days 31-8 Days 7 Days or NO SHOW CONDITIONS
10% 25% 50% 75% 100%

 

PREMIUM PERIODS (CHRISTMAS, NEW YEAR & EASTER PERIODS)

90 OR MORE Days 90-46 Days 45-31 Days 31-8 Days 7 Days or NO SHOW CONDITIONS
20% 40% 75% 100% 100%

 

ANY KIND OF FORCE MAJEURE CANCELLATION 5% ONLY WILL BE CHARGE AS ADMINISTRATION FEES.

IMPORTANT NOTE:

THE CANCELATION FEES MENTIONED ABOVE ARE APLICABLE ON THE TOTAL TOUR COST.

REFUNDS

1. CLAIMS FOR REFUNDS MUST BE SUBMITTED IN WRITING TO KEMET TOURS WITHIN 7 Days AFTER COMPLETION OF THE TOUR,OTHERWISE NO REFUND WILL BE MADE.
2. ALL APPROPRIATE RECEIPTS AND DOCUMENTS MUST ACCOMPANY THE REFUND REQUEST.
3. NO REFUND WILL BE MADE FOR UNUSED SERVICES. ONCE A TOURBEGINS, ANY CHANGES MADE BY A PARTICIPANT ARE THE RESPONSIBILITY OF THE PARTICIPANT. ONCE TRAVEL HAS COMMENCED NO REFUNDS FOR UNUSED PORTIONS CAN BE MADE.

FLIGHT CHANGES & DELAYS

-CHANGES BY THE AIRLINE WILL NOT RESULT ANY REFUNDS. FLIGHT DELAYS ARE UNFORTUNATE, BUT ARE AN INHERENT RISK OF ANY AIR TRAVEL AND ARE COMPLETLY OUTSIDE THE CONTROL OR RESPONSIBILITY OF KEMET TOURS

– PARTICIPANT(S) MAY RESERVE THE RIGHT TO HOLD THE AIRLINE RESPONSIBLE IN THE EVENT OF A DELAY, THE AIRLINE WILL DETERMINE THE PROCEDURE TO BE FOLLOWED AND THE AMENITIES / COMPENSATION (IF ANY), TO BE OFFERED.

– PARTICIPANT(S) ARE SUBJECT TO THE TICKET TERMS AND TARIFFS OF THE AIRLINE WHICH, WHEN ISSUED, SHALL BE THE SOLE CONTRACT BETWEEN THE AIRLINE AND THE PARTICIPANT(S).

HOTELS
KEMET TOURS RESERVES THE RIGHT TO REPLACE HOTELS WITH SIMILAR CLASS HOTELS WITHOUT PRIOR NOTICE TO PARTICIPANTS, IF DUE TO CIRCUMSTANCES BEYOND ITS
CONTROLCRUISES
CRUISE SHIP MAY BE SUBSTITUTED AND ITINERARIES SLIGHTLY ALTERED.
RESPONSIBILITY :

KEMET TOURS ACTS AS AN AGENT FOR THE OWNERS AND CONTRACTORS PROVIDING TRANSPORTATIONS , HOTEL OR OTHER SERVICES AND THEREFORE SHALL NOT BE LIABLE FOR OR RESPONSIBLE IN ANY WAY IN CONNECTION WITH ANY LOSS, DAMAGE , INJUURY , DELAY OR ACCIDENT DUE TO THE DEFAULT ON PART OF ANY COMPANY ENGAGED IN ANY OF THESE TOURS .

WE RESERVE THE RIGHT TO WITHDRAW THE TOURS OUTLINED OR ANY PART THEREOF . TO ADAPT OR CHANGE ITINARARIES IF CIRCUMSTANCES WARRANT IT AND TO MAKE ALTERATIONS AS DEEMED NECESSARY .

NEITHER THE COMPANY NOR ANY AFFILIATE SHALL IN ANY CASE BE LIABLE FOR OTHER THAN COMPENSATORY DAMAGES , AND YOU HEREBY WAIVE ANY RIGHT TO PUNITIVE DAMAGES.

NO PERSON , OTHER THAN AN AUTHORIZED RERESENTATIVE OF THE COMPANY , BY A DOCUMENT IN WRITING , IS AUTHORIZED TO VARY , ADD OR WAIVE ANY TERM OR CONDITION IN THIS  DOCUMENT.

CHILDREN POLICY:

1-  (0 – 01.99 YEARS) FREE OF CHARGE.NOT INCLUDING DOMESTIC AIR FARE TICKETS.

2-  ( 02 – 5.99 YEARS ) CHARGED 25% NOT INCLUDING DOMESTIC AIR FARE TICKETS.

3-  ( 06 – 11.99 YEARS ) CHARGED 50% NOT INCLUDING DOMESTIC AIR FARE TICKETS.

4-  FROM 12 YEARS AND OVER  TREATED AS ADULT.

ALL CHILDREN UNDER 12 YEARS OLD SHARING THEIR PARENTS ROOM.

SMOKING :

TOUR PARTICIPANTS MUST ABIDE BY RULES IN THE COUNTRIES TRAVELLED TO .

SMOKING IS PROHIBITED ON ANY PUBLIC GROUND TRANSPORTATION OR IN THE PRIVATE VEHICLES SUPPLIED FOR TOURS